We're sorry to see you go! 💙 We hope to welcome you back to the iStoria family in the future.
If you would like to request a refund for your subscription, the process depends entirely on where you originally made your purchase. Please follow the appropriate method below:
🌐 1. Subscribed via External Payment Link (Stripe)?
If you subscribed using our direct payment link outside of the app stores, you can easily cancel your subscription and request a refund yourself in two ways:
Method A: Via the Web Link
Click the link below to manage your subscription directly:
Method B: Via the iStoria App Alternatively, you can easily do this from within the app by following these steps:
Profile 👤 > Settings ⚙️ > Manage Subscription 👑 > Cancel Subscription & Refund
💳 Subscribed via Apple App Store?
If you subscribed using App store, your payment is managed entirely by Apple. We do not have access to process Apple refunds on our end.
You can submit a refund request directly to Apple by visiting their official page: Request a refund
Note: Refunds are subject to Apple's own refund policies.
💳 Subscribed via Google Play?
If you subscribed directly inside the Android app using your Google account, your payment is managed by Google:
You can submit a refund request directly from Google by visiting their official page:
Request a refund
Note: Refunds are subject to Google Play's own refund policies.
💡 Note on Refunds: Once a refund is successfully processed, please allow 5 to 10 business days for the funds to reflect in your bank account. For important details regarding refund eligibility and our policies, please review our Subscription Terms and Conditions.