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How do I request a refund?

Updated over 2 weeks ago

We're sorry to see you go! 💙 and we hope to welcome you back to iStoria in the future.
If you’d like to request a refund for your subscription, please follow the appropriate method based on where you made your purchase:

🌐 Subscribed via External Link?

If you subscribed through our external payment link, please reach out to us via in-app chat or send us an email at [email protected].
We'll forward your request to the relevant department and assist you as soon as possible.

💳 Subscribed via Apple App Store?

You can submit a refund request directly through Apple by following these steps:
Request a refund

💳 Subscribed via Google Play?

You can request a refund directly from Google through this link:
Request a refund on Google Play


If there's anything we can do to improve your experience or help you stay on track with your English journey, we’d love to hear from you. 💬
Our support team is always here to help!

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