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How can I delete my iStoria account?

Updated over a week ago

To permanently delete your iStoria account, please follow the steps below within the app:

  1. Go to your Profile Page in the iStoria app.

  2. Access Settings (look for the gear icon).

  3. Select 'Personal Info.'

  4. Choose the 'Delete Account' option.

  5. Select the reason for deleting your account and confirm.


Important Notes Before Deletion:

  • Progress Loss: You will lose all your progress, including learned vocabulary, story history, badges, and streaks.

  • Reactivation Period: You can reactivate your account within 7 days of deletion. After this period, the deletion is permanent.

  • Active Subscription: If you have an active paid subscription plan, you cannot delete your account until the current subscription period expires.

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