General & Pricing 💰
General & Pricing 💰
Can I use iStoria for free? Yes, absolutely! You can use iStoria for free to practice unlimited vocabulary and read up to 3 story chapters daily, with the option to upgrade to Premium anytime for unlimited reading and an ad-free experience.
What is iStoria? iStoria is an application designed to develop your English language skills through engaging stories. It's structured to help you gain over 3,000 words and progress toward proficiency.
Who is the target audience? iStoria is designed for employees and students who are interested in developing their English, particularly those with basic to intermediate proficiency.
What is iStoria's Payment and Renewal System? The full subscription amount is charged as a single, one-time payment (not monthly installments). Subscriptions renew automatically, but you can easily cancel the renewal at any time before the billing date to avoid unwanted charges.
How do I start the 7-day free trial? Simply go to the Subscriptions page in the app, choose a plan that fits your needs, and tap "Start 7-day free trial." You can also go directly to the subscription page: Click here to go directly.. Note that the trial is for a single use only and will automatically renew into a paid plan unless canceled.
Subscription & Billing 💳
Subscription & Billing 💳
How can I subscribe to iStoria's paid plans?
Join our Premium community through your preferred method (both include auto-renewal for uninterrupted learning):
App Store / Google Play: Includes a Free Trial for new users. Managed via your store account.
Direct Payment: Secure in-app checkout via Stripe using Apple Pay, G Pay, or Credit Card. Price is shown upfront.
💡 Note:
If you’ve used a trial before, the price will appear immediately.
Cancel anytime up to 24 hours before renewal.
All transactions are 100% encrypted and secure. ✨
How do I cancel my subscription?
You can easily cancel your subscription directly within the app by going to Profile > Settings > Manage Subscriptions. The app will automatically redirect you to your payment platform to complete the cancellation.
Please ensure you do this at least 24 hours before your renewal date to avoid being charged for the next period. For more details, check our comprehensive cancellation guide via [this link].
How can I request a refund for my iStoria subscription?
For Direct Purchases (via Stripe): You can request a refund within 48 hours of payment either by clicking this link or directly within the app via: Profile 👤 > Settings ⚙️ > Manage Subscription 👑 > Cancel Subscription & Refund.
For App Store / Google Play Purchases: Refunds are managed entirely by the stores. Please submit your request directly through Apple’s "Report a Problem" page or the Google Play Refund Request system.
How can I know when my subscription expires? You can find detailed information about your account and subscription status by navigating to the "account settings" within the app.
What is the Family Subscription? The Family Subscription allows up to 5 additional members to use the app with separate accounts and progress tracking at a significantly reduced cost, offering savings up to 72%. For full details and how to subscribe, check out the following article in the Help Center: Family Subscription in iStoria | iStoria Help Center.
How can I get free months by inviting friends? Share your invite link! You earn 1 free month for every 10 new accounts created by friends who download the app, plus 1 additional free month for each friend who begins their free trial after registration.
Features & Learning 🧠
Features & Learning 🧠
What makes iStoria unique? iStoria provides unique features along with the Golden Guarantee. This guarantee promises a full subscription refund if you do not improve your English, provided you complete 8 months of continuous learning, read 500 chapters, and take 600 tests of repeated quizzes.
Can I read locked stories? No. To ensure effective, graded learning, stories are locked until you finish your current story.
Is the sentence translation feature available for all levels? No. This feature is provided for beginners from level 1 to level 4. The goal of the app is for you to develop the ability to understand sentences independently at higher levels.
Account & Technical 📱
Account & Technical 📱
Is My Device Compatible with the iStoria App?(System Requirements)
For optimal performance, ensure your device meets these requirements:
iPhone and iPad: iOS version 15.5.0 or later.
Android: Android version 8 or later.
Huawei: Must support Google Play Store services.
How can I create an account?
You can sign up using your email, Google, or Apple account. The steps involve entering your name, age, choosing a learning goal, and optionally taking a placement test.
How can I sign in?
You can sign in using the email or the Apple/Google Account you used to sign up.
How can I delete my iStoria account?
Go to Profile > Settings (⚙️) > Personal Info > Delete Account. Key points: All progress will be lost. If you have an active paid subscription, you cannot delete your account until the current subscription period ends.
Learning Path, Features, & App Logic FAQs 💡
Learning Path, Features, & App Logic FAQs 💡
What is the Placement Test and why is it recommended?
The Placement Test is a smart assessment that measures your skills to ensure you always study at the most suitable level for your abilities, preventing boredom or frustration.
Why are other stories locked in the iStoria app?
iStoria follows a gradual learning path to ensure your proper language development. Stories unlock sequentially after completing the current story and its tests. This sequence is designed to reinforce vocabulary and skills effectively and achieve your best progress.
Can I skip stories or levels in iStoria?
Yes, you can, but this feature is exclusively available for paid subscribers. You can skip up to 20% of stories in any level or skip an entire level after completing 80% of its stories.
Why can't I translate sentences in advanced levels?
The sentence translation feature is available and exclusive for paid subscribers, appearing in the first four levels to assist your learning. After that, this feature stops because the pedagogically better way is to infer the meaning from the context of the text to enhance your learning.
Why is my daily story reading limited in the app?
The free version of iStoria allows you to practice unlimited vocabulary daily, but limits story reading to 3 chapters per day, which refresh automatically every midnight according to your local time.
Why are the books in the library section summaries and not full versions? At iStoria, we provide focused summaries to help you absorb content quickly and effectively. We respect intellectual property rights, which is why we only offer summaries. For the full book, please refer to the original publisher or authorized bookstores.
What happens after I complete all levels in iStoria?
After you finish Level 8, you will have learned over 3,000 essential words, giving you a strong foundation in English. You can then review what you've learned through exercises and continue developing your skills with new stories and books that are constantly added to the app's library.
Does the application focus on speaking skills?
Yes, iStoria enhances your speaking and pronunciation skills through interactive features like the smart speaking assistant and AI conversations (Chat with iStro).
Can I choose a specific skill to practice?
No, exercises are presented progressively. Each skill appears automatically after you've mastered the previous one; you cannot manually select a specific skill.
Can I change the story's dialect to American?
Most stories are in a British accent (produced by Oxford) and this cannot be changed. However, you can listen to the American pronunciation of each word by clicking on it, and you can also change the dialect of the assistant's voice in the settings.
Why does the same word appear multiple times in practices?
Each word goes through several skills, and each skill has a repetition count that can be adjusted in the "Vocabulary Practice" settings. Therefore, a word may appear multiple times until you master all the skills, after which it automatically moves to the "I Know" list.
How can I change my learning level in iStoria?
You can change your level anytime via (Profile > Settings > Change Level) by retaking the test, which safely updates your learning path without losing your Streak, badges, or word lists.
Why can't I get a certificate from iStoria?
The certificate is granted exclusively to iStoria subscribers only. If you are a subscriber, go to the Home page, find the completed level with three dots, tap them, and tap "Get Certificate."
Why did I lose my streak and can I restore it?
Your streak is lost if you miss a day of practice or reading. You can restore it within 48 hours using the "Restore streak" button in the app's calendar. After 48 hours, the streak resets.