General & Pricing ๐ฐ
General & Pricing ๐ฐ
Can I use iStoria for free? Yes, you can! You get 3 free uses per day to read stories and practice exercises. The Premium subscription removes this daily limit, provides an ad-free experience, and unlocks exclusive content for faster learning.
What is iStoria? iStoria is an application designed to develop your English language skills through engaging stories. It's structured to help you gain over 3,000 words and progress toward proficiency.
Who is the target audience? iStoria is designed for employees and students who are interested in developing their English, particularly those with basic to intermediate proficiency.
What is iStoria's Payment and Renewal System? The full subscription amount is charged as a single, one-time payment (not monthly installments). Subscriptions renew automatically, but you can easily cancel the renewal at any time before the billing date to avoid unwanted charges.
How do I start the 7-day free trial? Simply go to the Subscriptions page in the app, choose a plan that fits your needs, and tap "Start 7-day free trial." You can also go directly to the subscription page: Click here to go directly.. Note that the trial is for a single use only and will automatically renew into a paid plan unless canceled.
Subscription & Billing ๐ณ
Subscription & Billing ๐ณ
How can I subscribe to iStoria's paid plans? You can subscribe through two main channels:
Via the External Payment Link (accepting Credit Card, Apple Pay, and Google Pay). The iStoria payment link is available here: iStoria payment link.
Via the App Stores (In-App Purchase through Google Play or the App Store).
How do I cancel my subscription? The method depends on where you subscribed:
External Payment Link: Cancel directly on the platform you used for payment.
App Store/Google Play: Cancellation must be done through the subscription settings in the respective store (not within the iStoria app). You can use these links: Cancel subscription via Google Play or Cancel subscription via App Store (iOS).
Remember: Deleting the app does NOT cancel your subscription.
How can I request a refund for my iStoria subscription?
For Direct Purchases (via Stripe): You must submit your refund request via live chat or email (
[email protected]) within 48 hours of payment.For App Store/Google Play Purchases: Refunds are handled directly by the store. Submit your request using the Apple Problem Report website or the Google Play Refund Request.
How can I know when my subscription expires? You can find detailed information about your account and subscription status by navigating to the "account settings" within the app.
What is the Family Subscription? The Family Subscription allows up to 5 additional members to use the app with separate accounts and progress tracking at a significantly reduced cost, offering savings up to 73%. For full details and how to subscribe, check out the following article in the Help Center: Family Subscription in iStoria | iStoria Help Center.
How can I get free months by inviting friends? Share your invite link! You earn 1 free month for every 10 new accounts created by friends who download the app, plus 1 additional free month for each friend who begins their free trial after registration.
Features & Learning ๐ง
Features & Learning ๐ง
What makes iStoria unique? iStoria provides unique features along with the Golden Guarantee. This guarantee promises a full subscription refund if you do not improve your English, provided you complete 8 months of continuous learning, read 300 chapters, and take 600 tests of repeated quizzes.
What is the Placement Test and why is it recommended? The Placement Test assesses your reading, vocabulary, and grammar skills to place you at the most suitable starting level. You can take it in the app via My Profile > Settings > Change your Level. Warning: Taking the test will reset your current progress (stories, word count, streak, and badges).
Can I read locked stories? No. To ensure effective, graded learning, stories are locked until you finish your current story.
Does the application focus on speaking skills? The app focuses on reading and listening. A pronunciation assistant feature is in development and will be available soon to help with speaking skills.
Is the sentence translation feature available for all levels? No. This feature is provided for beginners from level 1 to level 4. The goal of the app is for you to develop the ability to understand sentences independently at higher levels.
Account & Technical ๐ฑ
Account & Technical ๐ฑ
Is My Device Compatible with the iStoria App? (System Requirements) For optimal performance, ensure your device meets these requirements:
iPhone and iPad: iOS version 15.5.0 or later.
Android: Android version 8 or later.
Huawei: Must support Google Play Store services.
How can I create an account? You can sign up using your email, Google, or Apple account. The steps involve entering your name, age, choosing a learning goal, and optionally taking a placement test.
How can I sign in? You can sign in using the email or the Apple/Google Account you used to sign up.
How can I delete my iStoria account? Go to Profile > Settings ( โ๏ธ ) > Personal Info > Delete Account. Key points: All progress will be lost. You have 7 days to reactivate it before deletion becomes permanent. If you have an active paid subscription, you cannot delete your account until the current subscription period ends.